Apex Air Reviews
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Trustindex verifies that the original source of the review is Google. My wife and I highly recommend Apex Air to anyone considering a Mitsubishi mini split heat pump—or needing help with one. Last Friday, Apex repaired the water pump on our two-year-old unit. Our technician, Miguel Salamanca, was incredibly professional. He quickly diagnosed the problem, explained the part delay, and assured us it would be fixed before the heat ramped up. He delivered exactly as promised: prompt, organized, and efficient—the pump was replaced within an hour. We’ve worked with Miguel before, and his familiarity with our system made a real difference. He patiently answered every question, explained how the system worked, and left his number in case we needed anything. That came in handy. A few days later, late on a Monday evening, a related issue came up. We messaged Miguel, and he immediately got on a call with us to troubleshoot. After realizing the issue was beyond what we could handle ourselves, he made a house call that same evening. Less than an hour after we reached out, he was at our home, diagnosed the problem, and got it resolved. He also explained what had caused it, and what to do if it ever happened again. Apex Air stands out for its skilled, dependable, and truly committed team. Miguel exemplifies that standard. We’re extremely satisfied with their service and will absolutely turn to them for any future HVAC needs.Trustindex verifies that the original source of the review is Google. From the initial visit with Brandon to get an estimate, to the installation bt Bob's crew, to the post installation walk through everything was perfect! They showed up on time (early for the measurements!), we're courteous and clean. They didn't even mind me checking in periodically on their progress! What a great experience!Trustindex verifies that the original source of the review is Google. Brandon was very accommodating and professional. The technicians who did the installation, Seth & David, were extremely professional. They arrived on time and finished when they said. They did a fine job and cleaned up after. The new controller is easy to use. Overall, we are satisfied and recommend Apex. Thank you so much :)Trustindex verifies that the original source of the review is Google. Brandon was amazing and got everything moving quickly.Trustindex verifies that the original source of the review is Google. Just have to say a BIG thanks to Miguel Salamanca from Apex. He was really great to work with and answered every one of our questions and was extremely polite and considerate. Would not hesitate to call them for any thing we had going on with our heat/ac!!Trustindex verifies that the original source of the review is Google. Wonderful service, polite and efficient! Reasonable prices.Trustindex verifies that the original source of the review is Google. Brandon, David and everyone at Apex did a killer job. Highly recommend. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Seth and David came out to fix a small leak we had. Great Professional service. I wouldn't recommend anyone else beside Apex Air