Heating & Air Conditioning Reviews

We had an AC issue where the system was running and we could get no cool air blowing into our house. Justin arrived on time and was extremely professi... read moreWe had an AC issue where the system was running and we could get no cool air blowing into our house. Justin arrived on time and was extremely professional and easy going. While the problem was hard to diagnose, he was very resilient and spent hours going back and forth from the attic to our unit outside. Little things such as him putting on his booties every time he went from outside to inside was noticeable, as well as him explaining where at in the process and giving me updates along the way. Great guy and great company. hide

I was very happy with the rapid service and was very impressed with Austin. He was very professional, helpful. He provided great easy to understand ... read moreI was very happy with the rapid service and was very impressed with Austin. He was very professional, helpful. He provided great easy to understand information and tips. He addressed all of the issues and questions. He was able to troubleshoot and made adjustments. We can already feel the difference in how our HVAC system is working. Job well done. hide

Very professional! Quality work done quickly!

I was extremely impressed with Justin's capability and professionalism. He was very thorough in troubleshooting our system and went the extra mile. T... read moreI was extremely impressed with Justin's capability and professionalism. He was very thorough in troubleshooting our system and went the extra mile. That is hard to find these days. Thank you Justin and Apex! 😊 hide

Jerrod went above and beyond to make sure we were taken care of. It’s clear he takes pride in what he does. I’d definitely recommend to family/frien... read moreJerrod went above and beyond to make sure we were taken care of. It’s clear he takes pride in what he does. I’d definitely recommend to family/friends. hide

Justin was very professional and clearly communicated the issues. Will definitely use this company again.

We’ve been using Apex for years on our personal home as well as our rentals. They do a great job, and have kept everything running and in tip top shap... read moreWe’ve been using Apex for years on our personal home as well as our rentals. They do a great job, and have kept everything running and in tip top shape. Highly recommend. hide

Justin was here last Thursday. He quickly diagnosed our noisy fan and air conditioner problem. He cleaned and adjusted our fans. Our air conditione... read moreJustin was here last Thursday. He quickly diagnosed our noisy fan and air conditioner problem. He cleaned and adjusted our fans. Our air conditioner and heater have never worked better and our house is only 5 years old! Thank you Justin and Apex for being so efficient and knowledgeable. We would definitely only use Apex (and Justin) in the future. hide

Dying in this heat as my a/c stopped working, Corey and Gabe came 2 days after calling and we’re prompt, efficient and so amazingly kind, great to cha... read moreDying in this heat as my a/c stopped working, Corey and Gabe came 2 days after calling and we’re prompt, efficient and so amazingly kind, great to chat with the time they were here! We have always loved working with APEX, will never go to anyone else! Thank everyone at APEX hide

Gabe and Corey just left our house and I couldn't get to my keyboard fast enough to rave about these gentlemen. First of all, thank you APEX, for fitt... read moreGabe and Corey just left our house and I couldn't get to my keyboard fast enough to rave about these gentlemen. First of all, thank you APEX, for fitting us in on short notice (same day) due to a cancellation. Absoultely amazing effort to go above and beyond for us. Then you sent out 2 really down to earth professionals that tackled our issue with precision and efficiency. They took the time to explain everything to me and how to take some preventative steps. Along the way they even engaged my 15 year old son who had questions about getting into the profession. I HAPPILY signed up for a maintenance plan (and would recommend everyone does) and I'll be recommending anyone and everyone your way! Thanks again! hide

We just had our summer sevice visit. Corey and Gabe were great. Knowledgeable and friendly service teams are always appreciated! Thanks for keeping us... read moreWe just had our summer sevice visit. Corey and Gabe were great. Knowledgeable and friendly service teams are always appreciated! Thanks for keeping us COOL! hide

Justin our technician was here at 8 am and was awesome! Very efficient and knowledgeable!! He fixed our central air unit within an hour of arrival! I... read moreJustin our technician was here at 8 am and was awesome! Very efficient and knowledgeable!! He fixed our central air unit within an hour of arrival! I won’t go anywhere else!! I give Justin and this company 5 stars! hide

The drip pan for our hvac system failed resulting in a lot of damage to our house. We were frantically calling hvac companies to come out especially w... read moreThe drip pan for our hvac system failed resulting in a lot of damage to our house. We were frantically calling hvac companies to come out especially with warmer weather coming up. Apex came out in a reasonable time and got our system up and running with no leaks. Other companies it was weeks out. I think I was more freaked out about living with no ac then having a hole in my ceiling. We were highly impressed and we are now regular customers! hide

When I woke up in the morning to get my children ready for the day, I noticed the house was much warmer than normal. To my dismay, the HVAC system sud... read moreWhen I woke up in the morning to get my children ready for the day, I noticed the house was much warmer than normal. To my dismay, the HVAC system suddenly stopped working. No fan, no cooling, no heating. The weather outside was planning to peak at 100 degrees for the day. I panicked. I have 2 children under 2 so having a warm home is not safe at all. I called Apex Air as their phone number was listed on our thermostat. I left a message since it was a weekend so it was after hours. When calling 5 to 6 other cooling/ HVAC specialists they had all told me they were not taking more calls for the day. I got a call back no less than 15 minutes later from Apex. They advised that it was an after hours call so the cost for them to come out was much higher than regular business hours. I was given a time frame in which the specialist would arrive. A window of 1 hour to 4 hours later. I got a text message stating they were on their way and it was about 30 minutes after my phone call. I worked with Zach. When he arrived he immediately started working at figuring out what was going on. He was very clear and set the expectation of the things he needed to look into. He spent maybe 45 minutes here and was very honest with me. I had the choice to pay him to have him work on de icing the air conditioner lines during the after hours rate or to give it about 24 to 48 hours of letting the lines de ice themselves. He said they could back when the normal rate would be charged and using my portable air conditioners would be the best money saving option. I appreciate the quick help from Apex Air and the hard work of Zach! We were not able to get a full system diagnosis as the lines were not thawed at the time of their visit but we not have had enough time for the lines to thaw and they should be out for another visit soon to see what the initial problem was.Services: Heating system maintenance, Thermostat repair, A/C preventive maintenance, HVAC system repair, HVAC system maintenance, A/C system maintenance hide

The installers went above and beyond without me asking. They thoroughly tested the system after install and found a short in the low voltage lines du... read moreThe installers went above and beyond without me asking. They thoroughly tested the system after install and found a short in the low voltage lines due to previous rat issues. The short was in an extremely hard to access point in the crawl space, but he got the wires spliced, patched the hole, and also fixed a tear in the duct that was allowing air from under the house into our living room ( I didn’t ask him to do this he just could tell it needed to be done and fixed it without asking which I really appreciate!)Services: Install AC, HVAC duct & vent installation hide

Miguel did an amazing job, very friendly and professional. He took the time to communicate all aspects of the servicing in terms I can understand. I f... read moreMiguel did an amazing job, very friendly and professional. He took the time to communicate all aspects of the servicing in terms I can understand. I feel APEX AIR is a quality company and the price paid for the services was very reasonable.
Well Done! hide

Miguel was very friendly and helpful. He had to do some diagnostic work, once the capacitor was replaced. He found the problem and we were cooling off... read moreMiguel was very friendly and helpful. He had to do some diagnostic work, once the capacitor was replaced. He found the problem and we were cooling off on this 94-degree day in a short period of time.
Thanks for your rapid response and good work.
John Raff hide

Justin was fantastic to work with. Communication on when he would be here was great and walked me through everything while fixing our unit.

David was vey knowledgeable and handled the job very professionally. His work was clean and had great communication skills. I will definitely use his ... read moreDavid was vey knowledgeable and handled the job very professionally. His work was clean and had great communication skills. I will definitely use his services again. hide

David was polite and efficient

David, was great. He was knowledge and fast. He also had great people skills and was great to chat with and communicated what he was doing and seeing ... read moreDavid, was great. He was knowledge and fast. He also had great people skills and was great to chat with and communicated what he was doing and seeing with our system hide

Our technician, Justin, arrived on time at 8:00 am. He called and texted before his arrival. Justin was incredibly knowledgeable, professional, fri... read moreOur technician, Justin, arrived on time at 8:00 am. He called and texted before his arrival. Justin was incredibly knowledgeable, professional, friendly, neat and efficient. We would definitely recommend APEX Air and will.The office was equally responsive, articulate and very helpful.We did need a part and the pricing was fair.Thank youService: Heating system repair hide