Apex Air Reviews
Serving Portland OR - Vancouver WA - Longview WA
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Joanne Moreau
11/28/2023
I'm glad I signed up for the maintenance plan on our heating and air conditioning unit. Justin did the heating inspection and adjusted our heat levels... read moreI'm glad I signed up for the maintenance plan on our heating and air conditioning unit. Justin did the heating inspection and adjusted our heat levels; our home is much more comfortable (Thanks!) I hope to have him back when it's time for the air conditioning. Also appreciated how much care he took to keep my home clean. hide
Trace M.
11/02/2023 - Google
To say I appreciated the level of service gets 5 stars is an understatement. The work done (by Jay) met every customer service component in my book an... read moreTo say I appreciated the level of service gets 5 stars is an understatement. The work done (by Jay) met every customer service component in my book and fixed a nuisance-type concern, not a functional or performance issue with my furnace. I can be critical at times, very meticulous when it comes to service. Jay represented Apex very well. I could tell he enjoys what he does in part by relentlessly digging deeper and deeper to eventually uncover the nuisance I was experiencing. The effort required a couple additional trips out after getting a replacement part which didn't disrupt his attention or focus to professionally deliver and resolve the issue of which I attribute to his focus and his work is what he very much likes to do. Thanks, Jay and Apex hide
Tamra G.
11/02/2023 - Google
Went above and beyond to service my furnace and air conditioner. Helped me with thermostat and replaced old one. I had just lost someone close and the... read moreWent above and beyond to service my furnace and air conditioner. Helped me with thermostat and replaced old one. I had just lost someone close and the technician came back with a gift basket and offered help for coming year. Wonderful and honest company! hide
Aaron G.
11/01/2023 - Google
After limping our HVAC along for several years we finally bit the bullet and replaced the furnace and AC. The multistage heat furnace really makes a d... read moreAfter limping our HVAC along for several years we finally bit the bullet and replaced the furnace and AC. The multistage heat furnace really makes a difference in keeping our 2 story home an even temperature throughout, we are looking forward to seeing how the AC system performs come spring and summer! Apex had previous repaired the AC in 2021 after the heat wave and it died again this year (same part failed). We went ahead with getting a new system instead of what would be a temporary repair. Happy with the previous repair services provided and the most recent install. We opted to do a duct cleaning as well with the new install and Apex coordinated with a third party to do the cleaning after the install. The system is now new, ducts are cleaned, state and city inspections completed. Would definitely use again and recommend to others. Many thanks to Tony, Charles and the install team for getting it right! hide
Frank G.
10/31/2023 - Google
Shout out to Brandon and Jordan for their friendly and professional service. The service personnel at Apex Air are always a pleasure to work with.
Jeff F.
10/31/2023 - Google
Apex’s customer service is unmatched. Their sales and service were both professional and helped walk me through options. I found it refreshing that th... read moreApex’s customer service is unmatched. Their sales and service were both professional and helped walk me through options. I found it refreshing that they didn’t try to sell me the most expensive option and instead recommended a system that met my needs. We love the new system and just in time before the weather got really cold. Highly recommended. hide
FRANCINE B.
10/27/2023 - Google
JUST PERFECT!!!!!
Pam J.
10/26/2023 - Google
We needed a new air conditioner. Joe evaluated our current system and noted that our the coil was misplaced and explained how a new coil placed correc... read moreWe needed a new air conditioner. Joe evaluated our current system and noted that our the coil was misplaced and explained how a new coil placed correctly would not only help with the air conditioning, it would make the heating more consistent. We had Apex do the work and not only were the installers knowledgeable and polite, Joe was correct, both the flow of heat and air is much more even. Our house is actually warmer. We’ve only tested the air conditioning since we are not in a warm season. Overall a great experience and they were actually the lowest of 5 bids. hide
Terry W.
10/26/2023 - Google
We had annual maintenance done on our furnace over two separate visits. Miguel and Cory both were very friendly and professional. They clearly explain... read moreWe had annual maintenance done on our furnace over two separate visits. Miguel and Cory both were very friendly and professional. They clearly explained what was being done and why. hide
John M.
10/26/2023 - Google
Stan Miller
10/24/2023
My experience with Apex has been wonderful. They are very professional, friendly, and provide high quality service. When we experienced a no heat situ... read moreMy experience with Apex has been wonderful. They are very professional, friendly, and provide high quality service. When we experienced a no heat situation, they responded quickly and remedied the problem. Justin and Corey are fantastic, knowledgeable, communicate well, and are considerate about cleanliness in our home. We will continue to use Apex for all our HAVC maintenance. Also, a thank you to the service dispatcher for the quick response since my wife is disabled and cannot leave the house. Apex is the best. hide
John T.
10/13/2023 - Google
Very professional and thorough was able to solve the problem right away. Friendly and took the time to make sure I understood everything he had explai... read moreVery professional and thorough was able to solve the problem right away. Friendly and took the time to make sure I understood everything he had explained hide
Julia D.
10/11/2023 - Google
Happy for the service
Jordan S.
10/11/2023 - Google
We've had a few techs to our house to perform maintenance. Miguel is by far the best tech we've had over. He is super friendly and listens to what que... read moreWe've had a few techs to our house to perform maintenance. Miguel is by far the best tech we've had over. He is super friendly and listens to what questions the system may be having. He takes time to befriend our old dog and small curious 1yo. Thank you again Miguel for being great! hide
Scott A McKay
9/26/2023
It’s refreshing to find a company that wants to create a relationship and not just a customer. We spoke with several companies about replacing or HVAC... read moreIt’s refreshing to find a company that wants to create a relationship and not just a customer. We spoke with several companies about replacing or HVAC. After speaking with Brandon our salesman I grew very confident that this is the right company for the job. Brandon gave us 3 system choices along with all the info needed to make a decision. The whole team provided excellent service and the installation was very well done with attention to every detail. You will be very happy if you choose APEX!!! hide
B M.
9/26/2023 - Google
Had an issue where our nest was reporting a lack of power. Followed all instructions on Nest's site and did a comprehensive review of the YouTube and ... read moreHad an issue where our nest was reporting a lack of power. Followed all instructions on Nest's site and did a comprehensive review of the YouTube and blogger literature to further troubleshoot. No luck. In about 10 minutes, Mike and Robert had me up and running. Specifically what I appreciated about these two gentlemen was: - Their professionalism: They were prompt, professional in their demeanor in our, and respectful of our space. They put on booties to keep our floors clean and were proactive in the approach. - Their intelligence: They troubleshooted the issue in a few short questions. They knew what the problem was, gave a proper hypothesis for why it occurred, and resolved the issue swiftly. - Their kindness: They took the time to explain it to me, walked me through the solution and waited while I tried the same (safe and simple) techniques they had done to bring resolution, and then gave more insight into keeping the hardware in tip top shape to maximize the useable lifespan. Hats off to Apex and their pros Mike and Robert. This is my second opportunity to see this level of professionalism from Apex. Thanks. hide
John K.
9/26/2023 - Google
Jordan is a great tech. Very knowledgeable and genuinely wants to help his customers.
Nat S.
9/19/2023 - Google
T H.
9/19/2023 - Google
Great service are reasonable prices. Great group of people.
Stephanie T.
9/18/2023 - Google
Brandon was very informative about American Standard furnaces and was fun to work with. I highly recommend him!
Kirsten P.
9/17/2023 - Google
Preston D.
9/11/2023 - Google
I haven’t used Apex before but I will in the future. I locked myself out of my house and needed a ladder and saw they were working down the road. Afte... read moreI haven’t used Apex before but I will in the future. I locked myself out of my house and needed a ladder and saw they were working down the road. After trying to borrow a ladder from a neighbors without success i asked Miguel and Robert with Apex if I could use their ladder to climb through my second story window and they happily did so. Miguel and Robert brought over the ladder, climbed up and opened my screen for me to get inside. Thank you Miguel and Robert! hide
leticia c.
8/27/2023 - Google
Super nice guys very professional, came on time and left very clear directions! Very happy to have done business with them.
gerilynn e.
8/27/2023 - Google
I am very pleased with Apex Air. From the gal in the office to the tech she was able to talk into helping during this last 100 degree + heat wave. I a... read moreI am very pleased with Apex Air. From the gal in the office to the tech she was able to talk into helping during this last 100 degree + heat wave. I am very grateful for their compassion and honesty. I highly recommend Apex Air for all aspects of their service. They are good at what they do! Thank you hide
Ben
8/25/2023
Miguel displayed a high level of professionalism and thoroughness throughout my semi-annual maintenance appointment. He adeptly guided me through the ... read moreMiguel displayed a high level of professionalism and thoroughness throughout my semi-annual maintenance appointment. He adeptly guided me through the options for replacement filters, providing a comprehensive explanation of their respective benefits and drawbacks. Impressively, he went the extra mile by meticulously cleaning my outdoor dryer vent cover, which he observed to be quite dirty while attending to the exterior AC unit. This attention to detail did not go unnoticed, and I am truly grateful for the time and effort invested. Thank you for your exceptional service; it was truly appreciated. hide
Mitch
8/22/2023
Air blew in the middle of the night. They were out here by 1pm and had me back running in under 30 min. It was 100° and we have a new baby and mother ... read moreAir blew in the middle of the night. They were out here by 1pm and had me back running in under 30 min. It was 100° and we have a new baby and mother in law here. Calling them lifesavers is an understatement. Miguel was professional and courteous. hide
Jessica Whittaker
8/18/2023
Corey Green did the annual inspection on my HVAC system. He is top-notch quality of service. Very knowledgeable and willing to teach and explain the g... read moreCorey Green did the annual inspection on my HVAC system. He is top-notch quality of service. Very knowledgeable and willing to teach and explain the general owner care that is required to ensure longevity of the equipment. Overall great experience and has only ensured me that I made the right choice going with Apex Air to install my HVAC system. Thank you so much! hide
Jessica whittaker
8/18/2023
Corey Green just did the annual inspection on my HVAC system and he was topnotch
Apos A.
8/18/2023 - Google
Great service as usual! Appreciate the help!
Shannon B.
8/17/2023 - Google
Corey was very professional and willing to explain my air conditioning system to me, so that I can check for any future maintenance problems. He was f... read moreCorey was very professional and willing to explain my air conditioning system to me, so that I can check for any future maintenance problems. He was friendly and fast. Thank you! hide
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Heating & Air Conditioning Reviews In Vancouver WA & Portland OR
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