Apex Air Reviews
Serving Portland OR - Vancouver WA - Longview WA
We always appreciate hearing feedback from our customers. Please click the button below to leave us a review of your recent service.
Lisa E.
1/07/2023 - Google
Our system was blowing only cold air after a recent power outage so I called to have someone come take a look and got a same day appointment. A tech n... read moreOur system was blowing only cold air after a recent power outage so I called to have someone come take a look and got a same day appointment. A tech named Corey came to my literal rescue today and helped get my heat back on in less than 15 minutes!! He had amazing customer service and was super friendly! I know little to nothing about HVAC systems and he taught me some valuable information along the way of how to properly care for it moving forward. Would recommend Apex Air to my friends and family! hide
Cindy L.
12/31/2022
Justin went above and beyond to service my HVAC system. He helped me make adjustments so it runs efficiently and evenly heats/cools my home. Professio... read moreJustin went above and beyond to service my HVAC system. He helped me make adjustments so it runs efficiently and evenly heats/cools my home. Professional, knowledgeable, and personable. Thanks so much! hide
Andrew P.
12/24/2022 - Google
Went above and beyond to get the job done right
Kodi M.
12/10/2022 - Google
Justin was awesome! He gave me a curtesy call when on his way. Once arrived, super friendly and showed me exactly what was wrong, how to fix it and so... read moreJustin was awesome! He gave me a curtesy call when on his way. Once arrived, super friendly and showed me exactly what was wrong, how to fix it and so on. He made sure I saw what was going on so I would understand everything, which I wanted and asked for. He pulled up quotes for me for future parts and had no problem doing so! Will definitely recommend this business to my local friends and family! hide
cipres b.
12/10/2022 - Google
We had Apex Air install heat pump to our farmhouse and the personnel were all professional. From the initial survey up to installation, we could not h... read moreWe had Apex Air install heat pump to our farmhouse and the personnel were all professional. From the initial survey up to installation, we could not have been more pleased! hide
Chelsey G.
11/30/2022 - Google
We have had Apex Air come out four times in the past year and a half. We have a consistent issue in the winter when we have our heater on. Our master ... read moreWe have had Apex Air come out four times in the past year and a half. We have a consistent issue in the winter when we have our heater on. Our master bedroom temp is at 90 degrees and the rest of the house is at the temperature we set it at on our thermostat. This issue was first discovered in 2021, and nothing has been done. They keep selling us on more visits yet this issue persists. We called to speak with Sofia in the service department. She had a bad attitude and terrible customer service. She had a negative tone and told us we couldn’t get something for free. I do not recommend Apex Air. They will just take your money, tell you everything looks good when they visit, sell you on a routine maintenance plan, and will not address what needs to be fixed. Update 11/22/22: Sofia apologized and provided a solution of how we could fix the issue ourselves at home. She delivered it a hasty manner with a tone and hung up immediately after she delivered the information. The solution worked nonetheless. We are grateful that the problem was fixed, but it has been an unpleasant experience with Sofia. hide
Margaret S.
11/18/2022 - Google
Excellent service very helpful to help me understand the system!Great guy!!!🤗
Daniel Oman
11/07/2022
Miguel was very efficient. Answered all my questions did a great job. You're lucky to have such a great worker on board.
Brian and Nancy C.
11/04/2022
James was our salesperson. He was very professional with the bidding process and very helpful answering all of our questions. We had other bids that... read moreJames was our salesperson. He was very professional with the bidding process and very helpful answering all of our questions. We had other bids that were as competitive, but went with Apex Air due to the relationship and rapport that we built with him. Nathan and Robert were our installers. They were on-time, courteous, and knowledgeable. They completed the job almost exactly on the time that they said. Nathan explained the whole process and answered our questions. They were a great team! I would highly recommend this crew and this company! hide
Alan B.
11/03/2022 - Google
Sharon B.
11/01/2022 - Google
Great company! The techs are knowledgeable and professional, and always take the time to explain what they've done, report on the condition of the hva... read moreGreat company! The techs are knowledgeable and professional, and always take the time to explain what they've done, report on the condition of the hvac system, and let us know what to expect until the next visit. We're on a maintenance contract with them and really appreciate the convenience. hide
Joshua F.
11/01/2022 - Google
Kyle from Apex Air performed a heating system maintenance. He was professional and friendly and took the time to fully explain our system and how to k... read moreKyle from Apex Air performed a heating system maintenance. He was professional and friendly and took the time to fully explain our system and how to keep it running over the long term. hide
Mike Eggison
10/31/2022
We had are heatpump looked at by apex technician Andray and he did a great job of fixing what needed to be and kept me informed of what he was doing a... read moreWe had are heatpump looked at by apex technician Andray and he did a great job of fixing what needed to be and kept me informed of what he was doing and how he was doing it. I feel he very smart, professional, and caring for older people which I am. I would like him to come back for the next service. hide
Jody L.
10/28/2022 - Google
Tess A.
10/22/2022 - Yelp
We are very satisfied with the work done by Apex Air. We can't be more happy with the outcome of the installation of our new HVAC A/C ..... Brandon wa... read moreWe are very satisfied with the work done by Apex Air. We can't be more happy with the outcome of the installation of our new HVAC A/C ..... Brandon was very knowledgeable, he explained the details ... work with us all the way trough from start to finish.... Also we want to thank Miguel and Caleb for the job well done!!!!! hide
Patrick Kipling
10/18/2022
Apex provided a great job, the onsite rep was very friendly and helpful. The tech demonstrated the professional quality and customer service orientate... read moreApex provided a great job, the onsite rep was very friendly and helpful. The tech demonstrated the professional quality and customer service orientated attitude that far exceeded my expectations. They were on time, explained all aspects of the service in a manner I could understand, provided key advice for maintaining my system and are very reasonable on pricing. I highly recommend this company to anyone searching for an amazing HVAC company.
Great Job APEX (: hide
Great Job APEX (: hide
Trevor Burns
9/23/2022
We had an AC issue where the system was running and we could get no cool air blowing into our house. Justin arrived on time and was extremely professi... read moreWe had an AC issue where the system was running and we could get no cool air blowing into our house. Justin arrived on time and was extremely professional and easy going. While the problem was hard to diagnose, he was very resilient and spent hours going back and forth from the attic to our unit outside. Little things such as him putting on his booties every time he went from outside to inside was noticeable, as well as him explaining where at in the process and giving me updates along the way. Great guy and great company. hide
jeremy d.
9/23/2022 - Google
Clean and neat
Patriot T.
9/23/2022 - Google
Does great work.
Ralph Thompson
9/21/2022
I was very happy with the rapid service and was very impressed with Austin. He was very professional, helpful. He provided great easy to understand ... read moreI was very happy with the rapid service and was very impressed with Austin. He was very professional, helpful. He provided great easy to understand information and tips. He addressed all of the issues and questions. He was able to troubleshoot and made adjustments. We can already feel the difference in how our HVAC system is working. Job well done. hide
Stephen C.
9/01/2022 - Google
Very professional! Quality work done quickly!
Robin Richey
8/31/2022
I was extremely impressed with Justin's capability and professionalism. He was very thorough in troubleshooting our system and went the extra mile. T... read moreI was extremely impressed with Justin's capability and professionalism. He was very thorough in troubleshooting our system and went the extra mile. That is hard to find these days. Thank you Justin and Apex! 😊 hide
Ryan N.
8/23/2022 - Google
Jerrod went above and beyond to make sure we were taken care of. It’s clear he takes pride in what he does. I’d definitely recommend to family/frien... read moreJerrod went above and beyond to make sure we were taken care of. It’s clear he takes pride in what he does. I’d definitely recommend to family/friends. hide
Hilary O.
8/23/2022 - Google
Justin was very professional and clearly communicated the issues. Will definitely use this company again.
Amy J.
8/19/2022 - Google
We’ve been using Apex for years on our personal home as well as our rentals. They do a great job, and have kept everything running and in tip top shap... read moreWe’ve been using Apex for years on our personal home as well as our rentals. They do a great job, and have kept everything running and in tip top shape. Highly recommend. hide
Janice P.
8/07/2022
Justin was here last Thursday. He quickly diagnosed our noisy fan and air conditioner problem. He cleaned and adjusted our fans. Our air conditione... read moreJustin was here last Thursday. He quickly diagnosed our noisy fan and air conditioner problem. He cleaned and adjusted our fans. Our air conditioner and heater have never worked better and our house is only 5 years old! Thank you Justin and Apex for being so efficient and knowledgeable. We would definitely only use Apex (and Justin) in the future. hide
jennifer burnett
7/27/2022
Dying in this heat as my a/c stopped working, Corey and Gabe came 2 days after calling and we’re prompt, efficient and so amazingly kind, great to cha... read moreDying in this heat as my a/c stopped working, Corey and Gabe came 2 days after calling and we’re prompt, efficient and so amazingly kind, great to chat with the time they were here! We have always loved working with APEX, will never go to anyone else! Thank everyone at APEX hide
Rafael Herrera
7/27/2022
Gabe and Corey just left our house and I couldn't get to my keyboard fast enough to rave about these gentlemen. First of all, thank you APEX, for fitt... read moreGabe and Corey just left our house and I couldn't get to my keyboard fast enough to rave about these gentlemen. First of all, thank you APEX, for fitting us in on short notice (same day) due to a cancellation. Absoultely amazing effort to go above and beyond for us. Then you sent out 2 really down to earth professionals that tackled our issue with precision and efficiency. They took the time to explain everything to me and how to take some preventative steps. Along the way they even engaged my 15 year old son who had questions about getting into the profession. I HAPPILY signed up for a maintenance plan (and would recommend everyone does) and I'll be recommending anyone and everyone your way! Thanks again! hide
Robert White
7/26/2022
We just had our summer sevice visit. Corey and Gabe were great. Knowledgeable and friendly service teams are always appreciated! Thanks for keeping us... read moreWe just had our summer sevice visit. Corey and Gabe were great. Knowledgeable and friendly service teams are always appreciated! Thanks for keeping us COOL! hide
Brian H.
7/23/2022 - Google
Justin our technician was here at 8 am and was awesome! Very efficient and knowledgeable!! He fixed our central air unit within an hour of arrival! I... read moreJustin our technician was here at 8 am and was awesome! Very efficient and knowledgeable!! He fixed our central air unit within an hour of arrival! I won’t go anywhere else!! I give Justin and this company 5 stars! hide
- 1
- 2
- …
- 20
- >
Heating & Air Conditioning Reviews In Vancouver WA & Portland OR
Serving the surrounding area
VANCOUVER | SALMON CREEK | ORCHARDS | BATTLE GROUND | RIDGEFIELD | CAMAS | WASHOUGAL | WOODLAND | LONGVIEW | KELSO | LA CENTER | HAZEL DELL | WALNUT GROVE | LAKE SHORE | CASCADE PARK | FIVE CORNERS | PORTLAND | GRESHAM | BEAVERTON | OREGON CITY | CLACKAMAS
Home » Heating & Air Conditioning Reviews