Apex Air Reviews
Serving Portland OR - Vancouver WA - Longview WA
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Pari Sorge
5/15/2023
Very nice and informative rep tech Corey Green from APEX Air, came today and fixed my a/c within an hour.
Covered possibilities and went to work to f... read moreVery nice and informative rep tech Corey Green from APEX Air, came today and fixed my a/c within an hour.
Covered possibilities and went to work to fix. Thank you Corey! So pleased.
05/15/2023 hide
Covered possibilities and went to work to f... read moreVery nice and informative rep tech Corey Green from APEX Air, came today and fixed my a/c within an hour.
Covered possibilities and went to work to fix. Thank you Corey! So pleased.
05/15/2023 hide
Dcb 7.
5/13/2023 - Google
The dude gets it done
Rick
5/11/2023
Justin did a great job. He arrived on time. He explained all aspects of his inspection and testing on my A/C system. Gave an estimate before he left s... read moreJustin did a great job. He arrived on time. He explained all aspects of his inspection and testing on my A/C system. Gave an estimate before he left site. Communication with scheduling was fast and easy. Thank you. hide
Stan
5/08/2023
A friend of mine recommended Apex Air as a company and Justin as a technician. I am very happy with both. When I first called to inquire about service... read moreA friend of mine recommended Apex Air as a company and Justin as a technician. I am very happy with both. When I first called to inquire about service, I spoke to Sophie who was very friendly and courteous, and explained what the service would include and what the price would be.
The day of the appointment, I received a text when Justin was on the way. He listened to what I thought needed to be done, explained what he was doing, and what options he felt would make the unit work more efficiently. He took his time and therefore I am very confident that the work was done right.
I highly recommend Apex Air and Justin. hide
The day of the appointment, I received a text when Justin was on the way. He listened to what I thought needed to be done, explained what he was doing, and what options he felt would make the unit work more efficiently. He took his time and therefore I am very confident that the work was done right.
I highly recommend Apex Air and Justin. hide
James Paul
5/05/2023
I recently experienced an issue with my air conditioner regarding a faulty part covered by the factory warranty.
I contacted APEX's not emergency ... read moreI recently experienced an issue with my air conditioner regarding a faulty part covered by the factory warranty.
I contacted APEX's not emergency line and was able to schedule and reschedule an appointment with ease. The representative on the phone was courteous and both appointments were made in what I would consider an extremely reasonable time frame. (2-3 days) On the day of the appointment, I received a text when the tech was on his way and he showed up within the time window I was provided when I made the appointment. When Corey arrived, he was courteous, well prepared and allowed me to explain the concerns I had with my HVAC system. With that little information, he was able to diagnose the problem, identify a solution, have the part in his vehicle, and replaced it within a matter of minutes. Once that was complete, he provided more information that educated me on common trends with residential HVAC systems and best practices to ensure my unit was maintained appropriately as a homeowner. It was clear that he was extremely knowledgeable regarding his trade, and represented his organization in a very professional manner.
Not only will I be using Apex in the future, but I will be requesting Corey by name for all my HVAC needs. hide
I contacted APEX's not emergency ... read moreI recently experienced an issue with my air conditioner regarding a faulty part covered by the factory warranty.
I contacted APEX's not emergency line and was able to schedule and reschedule an appointment with ease. The representative on the phone was courteous and both appointments were made in what I would consider an extremely reasonable time frame. (2-3 days) On the day of the appointment, I received a text when the tech was on his way and he showed up within the time window I was provided when I made the appointment. When Corey arrived, he was courteous, well prepared and allowed me to explain the concerns I had with my HVAC system. With that little information, he was able to diagnose the problem, identify a solution, have the part in his vehicle, and replaced it within a matter of minutes. Once that was complete, he provided more information that educated me on common trends with residential HVAC systems and best practices to ensure my unit was maintained appropriately as a homeowner. It was clear that he was extremely knowledgeable regarding his trade, and represented his organization in a very professional manner.
Not only will I be using Apex in the future, but I will be requesting Corey by name for all my HVAC needs. hide
Brenda
4/19/2023
Jason did a 6 month maintenance check on my heat pump. He did an excellent and thorough job! He was also very nice and professional and answered all m... read moreJason did a 6 month maintenance check on my heat pump. He did an excellent and thorough job! He was also very nice and professional and answered all my questions. Thanks for the job!!! hide
Billy Winters
4/07/2023
Jason did the 6 month checkup for us and did a fine job. He did not hurry through but took time to discuss the system with me. He asked questions whe... read moreJason did the 6 month checkup for us and did a fine job. He did not hurry through but took time to discuss the system with me. He asked questions when he needed to clarify something. We were pleased to have him come into our home and were impressed by the way he went about the job he had to do. Good man for the profession.BRW hide
Ron Bishop
4/04/2023
From the start to finish …… top notch!!
Installed a gas furnace and A/C for our 2500 sq ft
home. Fixed issues from previous install 25 years ago. ... read moreFrom the start to finish …… top notch!!
Installed a gas furnace and A/C for our 2500 sq ft
home. Fixed issues from previous install 25 years ago. New furnace will be more efficient. From sales, scheduling appointments, walk thru and installation it was top tier. I will definitely be praising this company and its employees. hide
Installed a gas furnace and A/C for our 2500 sq ft
home. Fixed issues from previous install 25 years ago. ... read moreFrom the start to finish …… top notch!!
Installed a gas furnace and A/C for our 2500 sq ft
home. Fixed issues from previous install 25 years ago. New furnace will be more efficient. From sales, scheduling appointments, walk thru and installation it was top tier. I will definitely be praising this company and its employees. hide
Donald W Horton
3/23/2023
Jason was great ,He took care of rust problem and painted pipe which he as well as I said it should have been done at install, You should"nt leave a... read moreJason was great ,He took care of rust problem and painted pipe which he as well as I said it should have been done at install, You should"nt leave a bare pipe untreated ,it will rust and sooner or later cause a leak , which is bad since it is a gas pipe. hide
Arrick C.
3/22/2023 - Google
Our installers were great. House was clean, they were very nice and professional. The job was done on time and works well. We are very happy.
Taylor T.
3/07/2023 - Google
APEX air quickly replaced our old heating and cooling company that we used to use as our go to company to contact when we have issues with the heating... read moreAPEX air quickly replaced our old heating and cooling company that we used to use as our go to company to contact when we have issues with the heating and cooling at home or at our business locations. We used to use a different company but one time we needed something done urgently and the other company couldn’t fit us in and we called around and found apex and I have never been happier! They are so very reasonable on pricing. They communicate well. Their customer service is amazing. I couldn’t say enough good things about them. hide
Eugene Ingram
2/21/2023
Andrey O. from Apex Air performed annual heating maintenance on my furnace. Andrey was professional and thorough. I highly recommend Apex Air for heat... read moreAndrey O. from Apex Air performed annual heating maintenance on my furnace. Andrey was professional and thorough. I highly recommend Apex Air for heating and air conditioning services and maintenance. They installed my full house unit and kept it reliably operational since. hide
Steve H.
2/08/2023 - Google
Very pleased with our new furnace,excellent customer service and your technicians were just outstanding,thanks for making this a pleasant experience ,... read moreVery pleased with our new furnace,excellent customer service and your technicians were just outstanding,thanks for making this a pleasant experience ,I can very highly recommend Apex Air to my friends. Cordially, Steve Hofmaster hide
Steve Hofmaster
2/07/2023
I just wanted to say how pleased I am with our new furnace. The service we received by your technicians was absolutely awesome,they were ontime very ... read moreI just wanted to say how pleased I am with our new furnace. The service we received by your technicians was absolutely awesome,they were ontime very professional and really new their stuff.It was indeed a pleasure to have these guys install our new furnace,we were most happy from the very start with your sales team and talking to your office staff who were all very helpful and cheerful.I can highly recommend Apex Air to my friends and colleagues, thank you for making this a good experience.
Cordially,
Steve Hofmaster hide
Cordially,
Steve Hofmaster hide
Gina M.
1/23/2023 - Google
Great service. Friendly technician. Thank you.
Lisa E.
1/07/2023 - Google
Our system was blowing only cold air after a recent power outage so I called to have someone come take a look and got a same day appointment. A tech n... read moreOur system was blowing only cold air after a recent power outage so I called to have someone come take a look and got a same day appointment. A tech named Corey came to my literal rescue today and helped get my heat back on in less than 15 minutes!! He had amazing customer service and was super friendly! I know little to nothing about HVAC systems and he taught me some valuable information along the way of how to properly care for it moving forward. Would recommend Apex Air to my friends and family! hide
Cindy L.
12/31/2022
Justin went above and beyond to service my HVAC system. He helped me make adjustments so it runs efficiently and evenly heats/cools my home. Professio... read moreJustin went above and beyond to service my HVAC system. He helped me make adjustments so it runs efficiently and evenly heats/cools my home. Professional, knowledgeable, and personable. Thanks so much! hide
Andrew P.
12/24/2022 - Google
Went above and beyond to get the job done right
Kodi M.
12/10/2022 - Google
Justin was awesome! He gave me a curtesy call when on his way. Once arrived, super friendly and showed me exactly what was wrong, how to fix it and so... read moreJustin was awesome! He gave me a curtesy call when on his way. Once arrived, super friendly and showed me exactly what was wrong, how to fix it and so on. He made sure I saw what was going on so I would understand everything, which I wanted and asked for. He pulled up quotes for me for future parts and had no problem doing so! Will definitely recommend this business to my local friends and family! hide
cipres b.
12/10/2022 - Google
We had Apex Air install heat pump to our farmhouse and the personnel were all professional. From the initial survey up to installation, we could not h... read moreWe had Apex Air install heat pump to our farmhouse and the personnel were all professional. From the initial survey up to installation, we could not have been more pleased! hide
Chelsey G.
11/30/2022 - Google
We have had Apex Air come out four times in the past year and a half. We have a consistent issue in the winter when we have our heater on. Our master ... read moreWe have had Apex Air come out four times in the past year and a half. We have a consistent issue in the winter when we have our heater on. Our master bedroom temp is at 90 degrees and the rest of the house is at the temperature we set it at on our thermostat. This issue was first discovered in 2021, and nothing has been done. They keep selling us on more visits yet this issue persists. We called to speak with Sofia in the service department. She had a bad attitude and terrible customer service. She had a negative tone and told us we couldn’t get something for free. I do not recommend Apex Air. They will just take your money, tell you everything looks good when they visit, sell you on a routine maintenance plan, and will not address what needs to be fixed. Update 11/22/22: Sofia apologized and provided a solution of how we could fix the issue ourselves at home. She delivered it a hasty manner with a tone and hung up immediately after she delivered the information. The solution worked nonetheless. We are grateful that the problem was fixed, but it has been an unpleasant experience with Sofia. hide
Margaret S.
11/18/2022 - Google
Excellent service very helpful to help me understand the system!Great guy!!!🤗
Daniel Oman
11/07/2022
Miguel was very efficient. Answered all my questions did a great job. You're lucky to have such a great worker on board.
Brian and Nancy C.
11/04/2022
James was our salesperson. He was very professional with the bidding process and very helpful answering all of our questions. We had other bids that... read moreJames was our salesperson. He was very professional with the bidding process and very helpful answering all of our questions. We had other bids that were as competitive, but went with Apex Air due to the relationship and rapport that we built with him. Nathan and Robert were our installers. They were on-time, courteous, and knowledgeable. They completed the job almost exactly on the time that they said. Nathan explained the whole process and answered our questions. They were a great team! I would highly recommend this crew and this company! hide
Alan B.
11/03/2022 - Google
Sharon B.
11/01/2022 - Google
Great company! The techs are knowledgeable and professional, and always take the time to explain what they've done, report on the condition of the hva... read moreGreat company! The techs are knowledgeable and professional, and always take the time to explain what they've done, report on the condition of the hvac system, and let us know what to expect until the next visit. We're on a maintenance contract with them and really appreciate the convenience. hide
Joshua F.
11/01/2022 - Google
Kyle from Apex Air performed a heating system maintenance. He was professional and friendly and took the time to fully explain our system and how to k... read moreKyle from Apex Air performed a heating system maintenance. He was professional and friendly and took the time to fully explain our system and how to keep it running over the long term. hide
Mike Eggison
10/31/2022
We had are heatpump looked at by apex technician Andray and he did a great job of fixing what needed to be and kept me informed of what he was doing a... read moreWe had are heatpump looked at by apex technician Andray and he did a great job of fixing what needed to be and kept me informed of what he was doing and how he was doing it. I feel he very smart, professional, and caring for older people which I am. I would like him to come back for the next service. hide
Jody L.
10/28/2022 - Google
Tess A.
10/22/2022 - Yelp
We are very satisfied with the work done by Apex Air. We can't be more happy with the outcome of the installation of our new HVAC A/C ..... Brandon wa... read moreWe are very satisfied with the work done by Apex Air. We can't be more happy with the outcome of the installation of our new HVAC A/C ..... Brandon was very knowledgeable, he explained the details ... work with us all the way trough from start to finish.... Also we want to thank Miguel and Caleb for the job well done!!!!! hide
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